Contact our customer care service by sending an email to onlinestore@spalferrara.it or by phoning +39 0532 1771583.

You will be given precise instructions.

You can exercise your right of withdrawal, by giving notice of your decision to return the products, using the sample return form that you can find in our package, however, this is not mandatory.

Communication must contain at least the following information:
– the order number to which the return relates;
– the code of the product / products you intend to return;
– your general data (name, email)